home
HealthLink
 
July 2006
Failure is Your Key to Success 

Joe Calloway says that failure is actually good news to the right-thinking person and the right-thinking organization. Failure may result from efforts being made to change the status quo or improve things. It seems that more times than not, innovation is a direct result of taking risks, and taking risks often leads to failure.

That's why at Vericom, we encourage our employees to take risks - reinventing processes and addressing problems. It's one of the main reasons we've been successful over the years.

Good failing to you and yours.

 
Documenting for Disaster 
It's impossible to predict when, where, or how fires, floods, earthquakes, tornados and hurricanes will occur, but they will always leave in their wake a path of destruction and the costly task of rebuilding. The last two hurricane seasons should serve as a wake up call to financial planners in the healthcare industry. Just because your facility was spared last year does not mean that you will avoid hurricane damage this year, or the next.
 
 

A Willingness to Fail

Joe Calloway
 

It may seem counterintuitive, but in order to succeed, you must be willing to fail.  Almost everyone will agree that their organization must be innovative in order to stay competitive.  Innovation means you go first and going first means there are no guarantees of success. 

Innovative organizations understand that in trying new ideas there comes the risk of making mistakes.  They also understand that mistakes are seldom fatal.  Mistakes can be great sources of new information.  You fix them and learn from them.  What can be fatal in a constantly changing marketplace is the failure to take action.

Business guru the late Peter Drucker once said that consistently successful businesses are led by people who are willing to make courageous decisions.  Where does the courage come into play?  In the willingness to let go of what we're used to and the assumptions that we've made about what we do and how we do it.
 
The great thing about failure and making mistakes is that you almost always gain valuable information in the process.  Mark Twain said "I once knew a man who picked a cat up by the tail.  He learned forty percent more about cats than the man who didn't." You might get scratched up, but trying and failing, when done so within the limits of responsible behavior, can be the source of your greatest education.
 
Consider whether your organization encourages people to truly think outside the box and try new ideas.  If you don't, you are in danger of being left behind in the wake of competitors who are willing to take reasonable risks in the interest of discovering new and better ways of doing business.
 
There is great truth in the old saying:  The biggest risk is in not taking one .

 
 
Case Study: SoundCareŽ Provides a Powerful Voice for Ochsner Health System
For many years SoundCare has been an integral part of Ochsner Health System's communications strategy, providing critical information to callers. During Hurricane Katrina however, SoundCare was essential in keeping the hospital connected to the community, patient's families, employees, and the media. Thousands relied upon SoundCare's ability to provide them with updated, reliable information 24/7.
This Month:
Article:
Documenting for Disaster

A Willingness to Fail:
   by Joe Calloway 

Case Study: 

SoundCare Provides a Powerful Voice During Hurricane Katrina for Ochsner Health System 

 

August
National Immunization Awareness Month
Children's Eye Health and Safety Month
September
Healthy Aging Month
Baby Safety Month
 
Why is SoundCare essential to my hospital's disaster planning strategy? 

Disaster planning is a major concern among healthcare organizations today. Many healthcare providers have disaster plans, but lack effective ways to communicate information to consumers, staff, and the media.  When disaster strikes, the first thing most people do is pick up the phone. Therefore, it is imperative that healthcare providers inform and educate callers via hot lines and on hold communications.

Vericom has been meeting the crisis communications needs of our clients with messages and hot lines for a wide variety of emergency situations, including storms, wildfires, health epidemics, drug recalls, and more. To assist you in communicating vital information to your important audiences during an emergency, Vericom provides:

Pre-written and recorded messages for a variety of emergency situations 

Custom emergency communications programs

Proactive notification and solutions for clients facing impending emergencies

Professionally produced "Hot Lines"

24/7 support

Fast turn-around for emergency updates to your programs

 
 
 
 
If you would prefer not to receive e-mail from Vericom in the future, please reply to this e-mail with the word Remove in the Subject line.