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June 2007
Quality and Outcomes
Quality and outcomes. What do your patients and consumers really know about the quality of care you provide, and do they understand how your outcomes contribute to the level of care they receive? This month, we spotlight our client, Seven Rivers Regional Medical Center, an HMA facility in Florida, and explore how communicating quality and outcomes has become an integral part of their culture.

We hope you'll enjoy this June edition of HealthLink.
 






 
 
Building Indispensable Relationships

The Vericom Institute for Learning (VIL) is all about Building Indispensable Relationships one client at a time. At Vericom, we continually seek to learn about your challenges in healthcare and how we can help you improve your communications and relationships with your patients and consumers, employees, and physicians.

To help you Build your Indispensable Relationships, we would like to send you a copy of Joe Calloway's 1ndispensable -absolutely FREE! We will also include all of Joe's articles that have appeared in Vericom HealthLink in the past year upon request! 

Click here to link to the VIL registration page.  Fill out your information, and we'll do the rest. Once you receive your book, please let us know what you think.
 
 




How Marketing Can Impact Care and Cause Adoption Can Influence Marketing
The gauntlet was thrown, and the marketing department at Winston Salem, NC-based Novant Health System had a challenge. Novant wanted to institute a systemwide hand hygiene program. But it was more than that. The real intention was to make germ prevention and infection reduction part of the system's culture. Nationally, it's estimated that hospital staffs comply with proper hand hygiene techniques only 20 percent of the time. Novant's goal was to reach 90 percent, and eventually achieve 100 percent compliance.





HMA Seven Rivers Regional Medical Center Communicates Quality and Outcomes using SoundCare®
Seven Rivers Regional Medical Center is a 128-bed HMA acute care facility and community of outreach centers. SoundCare communicates quality outcomes that bring people to Seven Rivers and further delivers patient education enabling Seven Rivers to adhere to important guidelines when reviewed by outside agencies.

SoundCare educates the community about the differences in the quality of care among hospitals. As a result, SoundCare has become a total health resource for the Crystal River community and not just a place where people go when they are ill. SoundCare promotes quality, outcomes, and also drives business for Seven Rivers with call-to-action tag lines.
 
This Month:
Brought to you by the VIL

FREE Book Offer:   
   1ndispensable
by Joe Calloway

This Month's Article:
How Marketing Can Impact Care and Cause Adoption Can Influence Marketing

Case Study: Communicating Quality and Outcomes using SoundCare®
HMA Seven Rivers Regional Medical Center

Upcoming Health
Observances
July
Hemochromatosis Screening Awareness Month
UV Safety Month





 
FAQ
How can SoundCare improve employee satisfaction?

SoundCare is an important employee recruitment and retention tool. SoundCare cost-effectively and routinely recognizes employee achievements and contributions, delivering messages in real time.

Connect with employees as they wait on hold and:

  • Publicly recognize their contributions
  • Welcome new physicians
  • Recruit staff
  • Relay the benefits of working for your organization
  • Thank employees and volunteers and let them know you value them
  • Promote how your organization supports a balance between work and home life





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